FAQ

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FAQ

SUP® – Smart Urban Park Concept

SUP® – Smart Urban Park Concept

SUP® – Smart Urban Park Concept

SUP® – Smart Urban Park Concept

SUP® – Smart Urban Park Concept

SUP® – Smart Urban Park Concept

SUP® – Smart Urban Park Concept

SUP – Smart Urban Park Concept

SUP – Smart Urban Park Concept

The quickest and easiest
parking experience of the world

The quickest and easiest
parking experience of the world

The quickest and easiest
parking experience of the world

The quickest and easiest parking experience of the world

How do I reserve a SUP® parking space?
Simply via the SUP® app, which the company Accessio is developing specifically for the needs of SUP® users.
The parking space can be ordered via smartphone or smartwatch.

How can I avoid waiting time in front of the garage?
The app informs you of when exactly your parking space is available for you. A sophisticated time management system ensures that the parking process is carried out precisely.

Which vehicles can be parked in the SUP®?
All vehicles up to 3.5 tons can use the Smart Urban Park System. A 5.5-ton version is being developed.

What happens if the SUP® is full?
If there is currently no parking space available in the SUP®, you will be informed via the app. The smart parking garage calculates an estimated parking time for you.

Is the entry in the SUP® regulated?
The entrance is also “intelligent”. If it is currently occupied, you are kept in a waiting line by a traffic light system for a short period of time.

How long do I have to exit my vehicle before the parking process begins?
You have as much time as you need to get out of your car. The SUP® does not specify exact “times”.

How can one ensure that the car is not parked while a person is still sitting in the car?

The SUP® starts a vital scan of the vehicle. As long as a person or a pet is still in the car, the parking process is not started.

Can my car not fall into the “shaft”?
The car is secured at the tires. The lift loads the car and transports it safely to its destination.

How long does it take to park a car?
The whole process takes 80 seconds per lift.

How safe is the SUP®?
The autonomous lift reduces the risk of accidents to zero. Furthermore, there is no risk of theft.

What happens if there is a power outage?
In the event of a large-scale power outage, an emergency generator is switched on.

The SUP® is also the world’s largest E-filling station. How does it work?

As soon as electric cars are parked, the wireless charging process starts, thanks to the cordless, autonomous loading platforms of the company Volterio.

How do I get my car back to the surface?
The „retrieval“ of your car also works via the SUP® app. Once again, you will be informed of the exact pick-up time via mobile phone or smartwatch.

What if I am not on time to pick up the car at the garage?
If you are not back at the pick-up point on time, the system will park your car again.

How much time do I have to get in?
You have as much time as you need to load and get in your car.

Is exiting the SUP® safe?
Yes, the exit is also controlled by a traffic light.

How do I pay for my parking expenses?
The billing of your parking fees and used services, such as E-charging, are by the minute and are carried out via the SUP® app.

How do I reserve a SUP parking space?

Simply via the SUP app, which the company Accessio is developing specifically for the needs of SUP users.
The parking space can be ordered via smartphone or smartwatch.


How can I avoid waiting time in front of the garage?

The app informs you of when exactly your parking space is available for you. A sophisticated time management system ensures that the parking process is carried out precisely.


Which vehicles can be parked in the SUP?
All vehicles up to 3.5 tons can use the Smart Urban Park System. A 5.5-ton version is being developed.


What happens if the SUP is full?
If there is currently no parking space available in the SUP, you will be informed via the app. The smart parking garage calculates an estimated parking time for you.


Is the entry in the SUP regulated?
The entrance is also “intelligent”. If it is currently occupied, you are kept in a waiting line by a traffic light system for a short period of time.


How long do I have to exit my vehicle before the parking process begins?
You have as much time as you need to get out of your car. The SUP does not specify exact “times”. 


How can one ensure that the car is not parked while a person is still sitting in the car?

The SUP starts a vital scan of the vehicle. As long as a person or a pet is still in the car, the parking process is not started.


Can my car not fall into the “shaft”?

The car is secured at the tires. The lift loads the car and transports it safely to its destination.

How long does it take to park a car?
The whole process takes 80 seconds per lift.

How safe is the SUP?
The autonomous lift reduces the risk of accidents to zero. Furthermore, there is no risk of theft.


What happens if there is a power outage?

In the event of a large-scale power outage, an emergency generator is switched on.


The SUP is also the world’s largest E-filling station. How does it work?

As soon as electric cars are parked, the wireless parking process starts, thanks to the cordless, autonomous loading platforms of the company Volterio.


How do I get my car back to the surface?
The „retrieval“ of your car also works via the SUP app. Once again, you will be informed of the exact pick-up time via mobile phone or smartwatch.


What if I am not on time to pick up the car at the garage?

If you are not back at the pick-up point on time, the system will park your car again.

How much time do I have to get in?
You have as much time as you need to load and get in your car. 


Is exiting the SUP safe?

Yes, the exit is also controlled by a traffic light. 

How do I pay for my parking expenses?

The billing of your parking fees and used services, such as E-charging, are by the minute and are carried out via the SUP app.


How do I reserve a SUP parking space?

Simply via the SUP app, which the company Accessio is developing specifically for the needs of SUP users.
The parking space can be ordered via smartphone or smartwatch.


How can I avoid waiting time in front of the garage?

The app informs you of when exactly your parking space is available for you. A sophisticated time management system ensures that the parking process is carried out precisely.


Which vehicles can be parked in the SUP?
All vehicles up to 3.5 tons can use the Smart Urban Park System. A 5.5-ton version is being developed.


What happens if the SUP is full?
If there is currently no parking space available in the SUP, you will be informed via the app. The smart parking garage calculates an estimated parking time for you.


Is the entry in the SUP regulated?
The entrance is also “intelligent”. If it is currently occupied, you are kept in a waiting line by a traffic light system for a short period of time.


How long do I have to exit my vehicle before the parking process begins?
You have as much time as you need to get out of your car. The SUP does not specify exact “times”. 


How can one ensure that the car is not parked while a person is still sitting in the car?

The SUP starts a vital scan of the vehicle. As long as a person or a pet is still in the car, the parking process is not started.


Can my car not fall into the “shaft”?

The car is secured at the tires. The lift loads the car and transports it safely to its destination.

How long does it take to park a car?
The whole process takes 80 seconds per lift.

How safe is the SUP?
The autonomous lift reduces the risk of accidents to zero. Furthermore, there is no risk of theft.


What happens if there is a power outage?

In the event of a large-scale power outage, an emergency generator is switched on.


The SUP is also the world’s largest E-filling station. How does it work?

As soon as electric cars are parked, the wireless parking process starts, thanks to the cordless, autonomous loading platforms of the company Volterio.


How do I get my car back to the surface?
The „retrieval“ of your car also works via the SUP app. Once again, you will be informed of the exact pick-up time via mobile phone or smartwatch.


What if I am not on time to pick up the car at the garage?

If you are not back at the pick-up point on time, the system will park your car again.

How much time do I have to get in?
You have as much time as you need to load and get in your car. 


Is exiting the SUP safe?

Yes, the exit is also controlled by a traffic light. 

How do I pay for my parking expenses?

The billing of your parking fees and used services, such as E-charging, are by the minute and are carried out via the SUP app.


How do I reserve a SUP parking space?

Simply via the SUP app, which the company Accessio is developing specifically for the needs of SUP users.
The parking space can be ordered via smartphone or smartwatch.


How can I avoid waiting time in front of the garage?

The app informs you of when exactly your parking space is available for you. A sophisticated time management system ensures that the parking process is carried out precisely.


Which vehicles can be parked in the SUP?
All vehicles up to 3.5 tons can use the Smart Urban Park System. A 5.5-ton version is being developed.


What happens if the SUP is full?
If there is currently no parking space available in the SUP, you will be informed via the app. The smart parking garage calculates an estimated parking time for you.


Is the entry in the SUP regulated?
The entrance is also “intelligent”. If it is currently occupied, you are kept in a waiting line by a traffic light system for a short period of time.


How long do I have to exit my vehicle before the parking process begins?
You have as much time as you need to get out of your car. The SUP does not specify exact “times”. 


How can one ensure that the car is not parked while a person is still sitting in the car?

The SUP starts a vital scan of the vehicle. As long as a person or a pet is still in the car, the parking process is not started.


Can my car not fall into the “shaft”?

The car is secured at the tires. The lift loads the car and transports it safely to its destination.

How long does it take to park a car?
The whole process takes 80 seconds per lift.

How safe is the SUP?
The autonomous lift reduces the risk of accidents to zero. Furthermore, there is no risk of theft.


What happens if there is a power outage?

In the event of a large-scale power outage, an emergency generator is switched on.


The SUP is also the world’s largest E-filling station. How does it work?

As soon as electric cars are parked, the wireless parking process starts, thanks to the cordless, autonomous loading platforms of the company Volterio.


How do I get my car back to the surface?
The „retrieval“ of your car also works via the SUP app. Once again, you will be informed of the exact pick-up time via mobile phone or smartwatch.


What if I am not on time to pick up the car at the garage?

If you are not back at the pick-up point on time, the system will park your car again.

How much time do I have to get in?
You have as much time as you need to load and get in your car. 


Is exiting the SUP safe?

Yes, the exit is also controlled by a traffic light. 

How do I pay for my parking expenses?

The billing of your parking fees and used services, such as E-charging, are by the minute and are carried out via the SUP app.


SUP-System_schnitt
sup-logo-visitenkarte-transparent

SUP SYSTEM HOLDING

Kaiserfeldgasse 1
8010 Graz/Austria

info@sup-system.com

SUP SYSTEM HOLDING

Kasierfeldgasse 1
8010 Graz/Austria

info@sup-system.com

SUP SYSTEM HOLDING

Kasierfeldgasse 1
8010 Graz/Austria

info@sup-system.com

SUP SYSTEM HOLDING

Kasierfeldgasse 1
8010 Graz/Austria

info@sup-system.com

SUP SYSTEM HOLDING

Kasierfeldgasse 1
8010 Graz/Austria

info@sup-system.com

LEGAL INFORMATIONS

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LEGAL INFORMATIONS

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LEGAL INFORMATIONS

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LEGAL INFORMATIONS

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